Narratives and Needs: Analyzing Experiences of Cyclone Amphan Using Twitter Discourse
Published in IJCAI 2021 Workshop on AI for Social Good, 2021
Recommended citation: Crayton A, Fonseca J, Mehra K, Ng M, Ross J, Sandoval-Castañeda M, von Gnecht R. (2021). Narratives and Needs: Analyzing Experiences of Cyclone Amphan Using Twitter Discourse, in IJCAI 2021 Workshop on AI for Social Good. https://crcs.seas.harvard.edu/publications/narratives-and-needs-analyzing-experiences-cyclone-amphan-using-twitter-discourse
People often turn to social media to comment upon and share information about major global events. Accordingly, social media is receiving increasing attention as a rich data source for understanding people’s social, political and economic experiences of extreme weather events. In this paper, we contribute two novel methodologies that leverage Twitter discourse to characterize narratives and identify unmet needs in response to Cyclone Amphan, which affected 18 million people in May 2020.
Graphical abstracts are provided below:
RQ1: Identifying narratives and influential users
RQ2: Identifying negative experiences and unmet needs